EAI Utility Downloads

we are pleased to introduce our utility download page, designed to provide you with useful tools and resources to enhance your experience and ease your onboarding to elevateai here, you will find a range of downloadable applications tailored to create a no code, easy to use, pathway to rapid value we encourage you to explore the available options and click on the links to access the utilities that best suit your requirements disclaimer the software provided herein is offered "as is" without any warranties of any kind, either express or implied we make no representations or guarantees regarding the functionality, reliability, or compatibility of this utility software with your system or any other software this software is not officially supported, and no updates, enhancements, or technical support are guaranteed it is recommended that you back up your data and use this software only if you are familiar with its functionalities and potential risks use of this software constitutes acceptance of this disclaimer elevateai send for zendesk, zoomcc & gladly elevateai send is your universal solution to send recorded interactions and metadata directly to elevateai the application is designed to be used as a scheduled task to send calls and metadata from the previous day(s) to elevateai processing all media will be processed with elevateai and loaded into elevateai explore for analytics and reporting for security & compliance, no recordings are downloaded to the local computer unless requested see documentation for details https //archbee doc uploads s3 amazonaws com/0vouxcbqgjwuo0m1lvthe qyqcpfvriflm1yidznazi 20250321 130406 pdf https //archbee doc uploads s3 amazonaws com/0vouxcbqgjwuo0m1lvthe 11sgllwegwu54odt87 ur 20250320 174635 7z elevateai agent emailer this windows utility provides a simple way to send a quality/coaching email to an agent based on a specific interaction with it you can automatically generate an email to an agent with the following call identifier call playback url elevateai generated auto summary elevateai generated agent coaching the email is launched in the default email client where it can be further edited and sent from this utility, you can also launch the playback url to listen to the call note some of the capabilities are dependent upon the metadata that was included when your calls were processed as well as the capabilities of the platform the calls reside in https //archbee doc uploads s3 amazonaws com/0vouxcbqgjwuo0m1lvthe rkkvzxstt6ljjd5lblgsl 20241203 191511 pdf https //archbee doc uploads s3 amazonaws com/0vouxcbqgjwuo0m1lvthe m naq7iu b66eckxm2l1b 20250320 165259 zip elevateai processone this command line utility provides a simple way to process a single media file without requiring any integration with it you can send a single media file to elevateai for processing include metadata for use with elevateai explore ! receive a formatted textual transcript for the file processed retrieve the generative ai autosummary for the file processed new now includes metadata mapping for your field names this application can be used in batch file scripting as well as powershell scripting if desired see the user guide for additional details and example https //archbee doc uploads s3 amazonaws com/0vouxcbqgjwuo0m1lvthe kg vwrj0x2xd7j4wf q86 20250106 151014 pdf https //archbee doc uploads s3 amazonaws com/0vouxcbqgjwuo0m1lvthe folklybpszlgpji8vzxxx 20250106 144157 zip elevateai loader this command line utility provides a simple way to process volumes of media files easily without requiring any integration with it you can send a folder of calls to elevateai for processing include metadata for use with elevateai explore ! automatically receive textual transcripts for all files processed track results of all files processed new now includes metadata mapping for your field names new now includes autosummary capability new now includes coaching assistant capability new automatically transcodes video into audio to reduce bandwidth utilization and avoid file size limitation simply specify the required command line arguments and the utility will do the rest see the user guide for additional details note 7zip (or equivalent) required to unzip application contents https //archbee doc uploads s3 amazonaws com/0vouxcbqgjwuo0m1lvthe bgwueua8i7naruxulhh3e 20250106 150939 pdf https //archbee doc uploads s3 amazonaws com/0vouxcbqgjwuo0m1lvthe vdvle152 dza17bmplcbf 20250106 151116 pdf https //archbee doc uploads s3 amazonaws com/0vouxcbqgjwuo0m1lvthe hmu23cf4njj0pslcnubel 20250106 144156 7z elevateai zendesk export utility the elevateai zendesk export utility is designed to export volumes of calls from zendesk for loading into elevateai it requires no integration or development for use the utility exports the calls and associated metadata to a local folder on your computer this export can then be immediately loaded into elevateai with the elevateai loader utility the calls which are exported are those which are created with the zendesk talk™ module and associated with zendesk support™ tickets via comments one or more days’ worth of calls can be exported in a single run of the program https //archbee doc uploads s3 amazonaws com/0vouxcbqgjwuo0m1lvthe ssbj8jxcjezyahlamzyvi 20241227 224103 pdf https //archbee doc uploads s3 amazonaws com/0vouxcbqgjwuo0m1lvthe c yobjjsqib7co21dxgx 20241227 222400 zip questions? we're here to help at support\@elevateai com support\@elevateai com ready for production? contact us at sales\@elevateai com sales\@elevateai com to discuss your implementation today!