Check the Processing Status

// // overview leveraging the unique interactionidentifier returned upon successfully declaring the audio https //docs elevateai com/tutorials/declare an audio interaction , transcript https //docs elevateai com/tutorials/declare a transcript , or chat https //docs elevateai com/tutorials/declare a chat interaction interaction enables you to instantly retrieve detailed updates on the current status of your interaction analysis pro tip for best results, we recommend checking the status at most every 30 seconds for an audio file and every 5 seconds for a chat or transcript when this get get request successfully executes, an http status is returned to indicate the request was successful, along with a json response providing details around the processing status of your interaction if an error occurs when requesting the status, a standard http response code is retuned to indicate the request was unsuccessful, along with a json response containing additional details to assist in troubleshooting sample api response { "identifier" "bd5c92f3 c228 44a6 91bf b52672569878", "status" "processed", "declared" "2022 06 17t21 23 06 137087z", "uploaded" null, "downloaded" "2022 06 17t21 24 53 639208z", "processed" "2022 06 17t21 29 05 071z", "errormessage" null } you are only able to retrieve the phrase by phrase transcript https //docs elevateai com/tutorials/get phrase by phrase transcript , , https //docs elevateai com/tutorials/get punctuated transcript and/or cx ai results associated with the interaction once the status indicates the interaction has been processed note only interactions that have been processed will result in applicable usage billing see the elevateai invoicing policy for more information // // request parameters & code example tab examples url https api elevateai com v1 interactions interactionidentifier status name retrieve processing status method get request pathparameters kind required name interactionidentifier type string description interactionidentifier returned upon successfully declaring the interaction queryparameters headerparameters kind required name x api token type string description valid api key associated with your account for authentication and usage tracking kind optional name accept encoding type string description recommended for bandwidth optimization will be gzip deflate br bodydataparameters formdataparameters results languages id z4ojaichyk2u3vesn0hc code n identifier string n status string n declared string n uploaded string n downloaded string n processed string n errormessage string n language 200 customlabel id 6qttbzwcfezjoynvekz7j code r n errormessage string r n language 401 customlabel id ked3nzp5ycf niv5wbk6l code r n errormessage string r n language 404 customlabel selectedlanguageid z4ojaichyk2u3vesn0hc examples languages id f8vjrve5qr1ehri7egt1 code curl location g request get https api elevateai com v1 interactions interactionidentifier status r n header accept encoding gzip deflate br r n header x api token your api token language curl customlabel id deapx aaetiuwvokmpy11 code var request require request ; nvar options n method get n url https api elevateai com v1 interactions interactionidentifier status n headers n accept encoding gzip deflate br n x api token your api token n n ; nrequest options function error response n if error throw new error error ; n console log response body ; n ; n language nodejs customlabel id eiktqefamywmexzs4shla code var myheaders new headers ; nmyheaders append accept encoding gzip deflate br ; nmyheaders append x api token your api token ; n nvar requestoptions n method get n headers myheaders n redirect follow n ; n nfetch https api elevateai com v1 interactions interactionidentifier status requestoptions n then response response text n then result console log result n catch error console log error error ; language javascript customlabel id p xg2nohxjy2ndoio acd code import http client n nconn http client httpsconnection api elevateai com npayload nheaders n accept encoding gzip deflate br n x api token your api token n nconn request get v1 interactions interactionidentifier status payload headers nres conn getresponse ndata res read nprint data decode utf 8 language python customlabel id idp5imx79uq9r qrj2mq code require uri nrequire net http n nurl uri https api elevateai com v1 interactions interactionidentifier status n nhttps net http new url host url port nhttps use ssl true n nrequest net http get new url nrequest accept encoding gzip deflate br nrequest x api token your api token n nresponse https request request nputs response read body language ruby customlabel id 2y5xmpju8g4wa6f7 5bfx code var client new restclient https api elevateai com v1 interactions interactionidentifier status ; r nclient timeout 1; r nvar request new restrequest method get ; r nrequest addheader accept encoding gzip deflate br ; r nrequest addheader x api token your api token ; r nirestresponse response client execute request ; r nconsole writeline response content ; language csharp customlabel id 9yenfgm1ow7amvejkarpz code ?php r n r n curl curl init ; r n r ncurl setopt array curl array r n curlopt url https api elevateai com v1 interactions 7binteractionidentifier 7d status r n curlopt returntransfer true r n curlopt encoding r n curlopt maxredirs 10 r n curlopt timeout 0 r n curlopt followlocation true r n curlopt http version curl http version 1 1 r n curlopt customrequest get r n curlopt httpheader array r n accept encoding gzip deflate br r n x api token your api token r n r n ; r n r n response curl exec curl ; r n r ncurl close curl ; r necho response; language php customlabel selectedlanguageid p xg2nohxjy2ndoio acd description currentnewparameter label header parameter value headerparameters // // response schema schema element type description identifier string unique interactionidentifier associated with the request status string current status of the interaction declared string date/time, formatted according to iso 8601 (utc) , that the interaction was successfully declared uploaded string or null if applicable, date/time formatted according to iso 8601 (utc) that an interaction provided directly to the api was successfully uploaded to elevateai and ready to be entered into the processing queue downloaded string or null if applicable, date/time formatted according to iso 8601 (utc) that an interaction provided via downloaduri was successfully downloaded and ready to be entered into the processing queue processed string or null if applicable, date/time formatted according to iso 8601 (utc) that processing was complete and results available to be retrieved errormessage string or null if applicable, human readable description of errors encountered when uploading, downloading, or processing the interaction that must be addressed prior to re declaring an interaction if you need additional support, please contact us at support\@elevateai com and include the error message you've received note typically, declaring the same call again will not resolve the issue note all source data has been deleted once status indicates either processed or processingfailed status definitions status description declared an audio interaction has been successfully declared with a downloaduri and the file is waiting to be inserted into the download queue or a transcript or chat interaction has been successfully declared and is waiting to be inserted in the processing queue filependingupload an audio interaction has been successfully declared without a downloaduri , and is waiting for the associated file t t o be uploaded directly to the api fileuploading an audio file associated with this interaction has been provided directly to the api and is in the process of being uploaded by the service fileuploaded an audio file associated with this interaction has been successfully uploaded and is waiting to be inserted into the processing queue fileuploadfailed there was an error encountered when uploading an audio file to the elevateai system – reference additional information returned in the errormessage element re upload the file for processing filependingdownload an audio interaction has been successfully declared with a downloaduri and the file is in queue to be downloaded filedownloading an audio interaction has been successfully declared with a downloaduri and the file is in the process of being download from the url provided filedownloaded an audio interaction has been successfully downloaded from the provided downloaduri url, and is waiting to be inserted into the processing queue filedownloadfailed there was an error encountered when downloading an audio file to the elevateai system from the downloaduri url – reference additional information returned in the errormessage element and confirm you have provided a valid file format prior to re declaring pendingprocessing the audio , transcript , or chat interaction is in queue for processing processing the audio , transcript , or chat interaction is actively being processed by the service processed the audio , transcript , or chat interaction has been successfully processed and you are now able to retrieve the phrase by phrase transcript , punctuated transcript , and/or cx ai results associated with the interaction processingfailed there was an error encountered while processing the audio , transcript or chat interaction reference additional information returned in the errormessage element and contact us at support\@elevateai com with any additional questions note typically, declaring the same call again will not resolve the issue