Check the Status
Check the Processing Status
7 min
// // overview leveraging the unique interactionidentifier returned upon successfully declaring the audio https //docs elevateai com/tutorials/declare an audio interaction , transcript https //docs elevateai com/tutorials/declare a transcript , or chat https //docs elevateai com/tutorials/declare a chat interaction interaction, this endpoint enables you to instantly retrieve detailed updates on the current status of your interaction analysis pro tip we recommend checking the status at most every 30 seconds for an audio file and every 5 seconds for a chat or transcript when this get get request successfully executes, an http status is returned to indicate the request was successful, along with a json response providing details https //docs elevateai com/tutorials/check the processing status#xzq5r on the processing status of your interaction if an error occurs when requesting the status, a standard http response code is retuned to indicate the request was unsuccessful, along with a json response containing additional details to assist in troubleshooting troubleshooting sample api response { "identifier" "bd5c92f3 c228 44a6 91bf b52672569878", "status" "processed", "declared" "2022 06 17t21 23 06 137087z", "uploaded" null, "downloaded" "2022 06 17t21 24 53 639208z", "processed" "2022 06 17t21 29 05 071z", "errormessage" null } you are only able to retrieve the phrase by phrase transcript https //docs elevateai com/tutorials/get phrase by phrase transcript , punctuated transcript https //docs elevateai com/tutorials/get punctuated transcript and/or cx ai https //docs elevateai com/tutorials/get cx ai results associated with the interaction once the status indicates the interaction has been processed note only interactions that have been processed will result in applicable usage billing see the elevateai invoicing policy invoicing policy for more information // // request parameters & code example // // response schema schema 122,67,554 false true unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type note all source data has been deleted once status indicates either processed or processingfailed status definitions 165,578 false true left unhandled content type unhandled content type left unhandled content type unhandled content type left unhandled content type unhandled content type left unhandled content type unhandled content type left unhandled content type unhandled content type left unhandled content type unhandled content type left unhandled content type unhandled content type left unhandled content type unhandled content type left unhandled content type unhandled content type left unhandled content type unhandled content type left unhandled content type unhandled content type left unhandled content type unhandled content type left unhandled content type unhandled content type left unhandled content type unhandled content type