ElevateAI Generative AI API calls

// // overview welcome to the elevateai generative ai api documentation this api provides various endpoints to access generative ai features for analyzing interactions, generating extensive summaries, extracting insights, and facilitating agent coaching each of these endpoints utilize the unique interactionidentifier returned upon successful declarion of the docid\ pqlj1vqo7gtf0iqj1lbvn , docid\ id41ifx7uc0rzdlb7rbto , or docid 8omp8xufyry9gab1yivul interaction there are two categories of generative ai endpoints available for interactions they are contact center, or customer experience (cx), specific and generic https //docs elevateai com/tutorials/generative ai api endpoint details#iqxme expect the interaction to be typical of a contact center format, e g , agent and customer interactions https //docs elevateai com/tutorials/generative ai api endpoint details#cf4 q anticipate a more generalized interaction structure between two parties there is a limit of ten (10) concurrent generative ai requests at a time , per account requests beyond that number https //app archbee com/public/preview acw 2ietruxveltfplrhn/preview tmvsglcj4mong8o56 f3c#m3pcj // // prerequisites audio interactions must have docid\ dg0fhnxsbeeqtyd1ruqrq – see docid\ dg0fhnxsbeeqtyd1ruqrq – before the generative ai endpoints can provide successful responses attempting to make a request prior to the completed processing of an audio interaction will result in an error response the generative ai requests are available immediately upon declaration of transcript and chat interactions need more help? contact the mailto\ support\@elevateai com