Get CX AI Insights
9 min
// Overview
Leveraging the unique interactionIdentifier provided upon successfully declaring the audioaudio, chatchat or transcriptiontranscription interaction, the CX AI endpoint lets you instantly retrieve CX AI featureCX AI analysis outputs.
When this GET request successfully executes, an HTTP status will be returned to indicate the request was successful, along with a JSON response providing detailed CX AI output.
{
"allParticipants": {
"enlightenBundles": [
{
"name": "Customer Satisfaction",
"models": [
{
"name": "AcknowledgeLoyalty",
"score": 4.169592,
"minScore": -3.1514606,
"minScoreOffset": 75345,
"maxScore": 2.7370446,
"maxScoreOffset": 196550,
"quartile1": -4.7154593,
"quartile2": 0.39559406,
"quartile3": 1.9443647,
"quartile4": 6.545092
},
{
"name": "ActiveListening",
"score": 5.8615756,
"minScore": -1.1147503,
"minScoreOffset": 49390,
"maxScore": 3.5741313,
"maxScoreOffset": 197450,
"quartile1": -1.8281904,
"quartile2": 0.8814685,
"quartile3": 1.9214101,
"quartile4": 4.8868876
},
...
]
}
...
],
"voiceActivitySegments": [
{
"startTimeOffset": 0,
"endTimeOffset": 1000,
"result": "VOICE"
},
{
"startTimeOffset": 1000,
"endTimeOffset": 39000,
"result": "SILENCE"
},
...
]
},
...
}If an error occurs when requesting to declare the interaction, a standard HTTP status will be retuned to indicate the request was unsuccessful, along with a JSON response containing additional details to assist with troubleshooting.
// Request Parameters & Code Examples
Retrieve a Punctuated Transcript
Get AI results by ID
GET
https://api.elevateai.com/v1/interactions/{interactionIdentifier}/ai
require "uri"
require "json"
require "net/http"
url = URI("https://api.elevateai.com/v1/interactions/{interctionIdentifier}/ai")
https = Net::HTTP.new(url.host, url.port)
https.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-Token"] = "{Your API Token}"
request["Content-Type"] = "application/json"
request["Accept-Encoding"] = "gzip, deflate, br"
response = https.request(request)
puts response.read_body
// Response Schema
Schema
Element | Type | Description |
|---|---|---|
{participant} | object | Top level for speaker label, identifying whether output was determined based on speech across allParticipants or participantOne and/or participantTwo |
{participant}/enlightenBundles | array of objects | Top level for each eligible AI behavioral model |
{participant}/enlightenBundles/name | string | Name of Enlighten Bundle associated with model, will be Customer Satisfaction or Vulnerable Customer |
{participant}enlightenBundles/models | array of objects | Ordered list of analysis outputs associated with each available model from bundle |
{participant}/enlightenBundles/models/name | string | Name of model |
{participant}/enlightenBundles/models/score | float | Overall score |
{participant}/enlightenBundles/models/minScore | float | Lowest score calculated throughout interaction |
{participant}/enlightenBundles/models/minScoreOffset | number | Time of lowest score calculated throughout interaction |
{participant}/enlightenBundles/models/maxScore | float | Highest score calculated throughout interaction |
{participant}/enlightenBundles/models/maxScoreOffset | number | Time of highest score calculated throughout interaction |
{participant}/enlightenBundles/models/quartile1 | float | Score calculated across first quartile of interaction |
{participant}/enlightenBundles/models/quartile2 | float | Score calculated across second quartile of interaction |
{participant}/enlightenBundles/models/quartile3 | float | Score calculated across third quartile of interaction |
{participant}/enlightenBundles/models/quartile4 | float | Score calculated across fourth quartile of interaction |
{participant}/voiceActivitySegments | array of objects or null | Top level for each voice or silence segment |
{participant}/voiceActivitySegments/startTimeOffset | number | Start time of segment |
{participant}/voiceActivitySegments/endTimeOffset | number | End time of segment |
{participant}/voiceActivitySegments/result | string | Type of segment, will be voice or silence |
// Model Scores
Below are JSON structures containing the models, score ranges, and their descriptions.
NOTE: The lower bounds are exclusive and upper bounds are inclusive.
CSAT Model Scores
[
{
"ModelName": "AcknowledgeLoyalty",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -6.158,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -6.158,
"UpperBound": -2.63,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": -2.63,
"UpperBound": 1.201,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 1.201,
"UpperBound": 7.954,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 7.954,
"UpperBound": 90.437,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "ActiveListening",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -0.161,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -0.161,
"UpperBound": 4.168,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": 4.168,
"UpperBound": 8.332,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 8.332,
"UpperBound": 14.129,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 14.129,
"UpperBound": 44.239,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "BeEmpathetic",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -1.819,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -1.819,
"UpperBound": 2.76,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": 2.76,
"UpperBound": 7.965,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 7.965,
"UpperBound": 15.868,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 15.868,
"UpperBound": 92.837,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "BuildRapport",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -3.726,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -3.726,
"UpperBound": -1.102,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": -1.102,
"UpperBound": 1.893,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 1.893,
"UpperBound": 8.13,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 8.13,
"UpperBound": 76.775,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "Churn",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -1.391,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -1.391,
"UpperBound": -0.338,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": -0.338,
"UpperBound": 0.338,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 0.338,
"UpperBound": 1.208,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 1.208,
"UpperBound": 7.478,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "Complaint",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -6.531,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -6.531,
"UpperBound": -2.926,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": -2.926,
"UpperBound": -0.29,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": -0.29,
"UpperBound": 2.879,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 2.879,
"UpperBound": 21.566,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "DemonstrateOwnership",
"Ranges": [
{
"LowerBound": null,
"UpperBound": 0.152,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": 0.152,
"UpperBound": 3.976,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": 3.976,
"UpperBound": 7.671,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 7.671,
"UpperBound": 12.841,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 12.841,
"UpperBound": 39.623,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "EffectiveQuestioning",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -0.781,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -0.781,
"UpperBound": 3.423,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": 3.423,
"UpperBound": 7.412,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 7.412,
"UpperBound": 13.041,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 13.041,
"UpperBound": 45.808,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "FinancialDistress",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -2.773,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -2.773,
"UpperBound": -1.098,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": -1.098,
"UpperBound": -0.252,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": -0.252,
"UpperBound": 0.551,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 0.551,
"UpperBound": 6.343,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "InappropriateAction",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -1.78,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -1.78,
"UpperBound": 2.584,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": 2.584,
"UpperBound": 6.414,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 6.414,
"UpperBound": 11.22,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 11.22,
"UpperBound": 37.563,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "PromoteSelfService",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -5.401,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -5.401,
"UpperBound": -1.86,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": -1.86,
"UpperBound": 1.757,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 1.757,
"UpperBound": 9.594,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 9.594,
"UpperBound": 139.409,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "SetExpectations",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -3.394,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -3.394,
"UpperBound": 0.137,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": 0.137,
"UpperBound": 3.358,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 3.358,
"UpperBound": 7.618,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 7.618,
"UpperBound": 24.802,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "PromoteSelfService",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -5.401,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -5.401,
"UpperBound": -1.86,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": -1.86,
"UpperBound": 1.757,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 1.757,
"UpperBound": 9.594,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 9.594,
"UpperBound": 139.409,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "Updated",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -0.31,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -0.31,
"UpperBound": 2.489,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": 2.489,
"UpperBound": 5.538,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 5.538,
"UpperBound": 8.988,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 8.988,
"UpperBound": 25.962,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
}
]
Sales Effectiveness Model Scores
[
{
"ModelName": "Escalation",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -0.034,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -0.034,
"UpperBound": 0.009,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": 0.009,
"UpperBound": 0.148,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 0.148,
"UpperBound": 0.511,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 0.511,
"UpperBound": 31.828,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "Resolution",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -1.612,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -1.612,
"UpperBound": -0.08,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": -0.08,
"UpperBound": 1.454,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 1.454,
"UpperBound": 6.443,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 6.443,
"UpperBound": 25.094,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "Sentiment",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -0.191,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -0.191,
"UpperBound": -0.14,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": -0.14,
"UpperBound": 2.284,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 2.284,
"UpperBound": 5.471,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 5.471,
"UpperBound": 14.715,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "AcknowledgeRequest",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -20.964,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -20.964,
"UpperBound": -9.675,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": -9.675,
"UpperBound": -0.95,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": -0.95,
"UpperBound": 0.218,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 0.218,
"UpperBound": 13.948,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "AskForTheSale",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -1.509,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -1.509,
"UpperBound": 0,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": 0,
"UpperBound": 0.968,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 0.968,
"UpperBound": 6.204,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 6.204,
"UpperBound": 38.935,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "ConfirmedSale",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -6.792,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -6.792,
"UpperBound": -1.514,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": -1.514,
"UpperBound": 0.071,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 0.071,
"UpperBound": 7.945,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 7.945,
"UpperBound": 50.349,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "DemonstrateEmpathy",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -0.164,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -0.164,
"UpperBound": 0.744,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": 0.744,
"UpperBound": 4.476,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 4.476,
"UpperBound": 11.334,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 11.334,
"UpperBound": 41.605,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "DemonstrateOwnership",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -0.15,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -0.15,
"UpperBound": 0.783,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": 0.783,
"UpperBound": 4.305,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 4.305,
"UpperBound": 11.842,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 11.842,
"UpperBound": 39.685,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "LikelihoodToBuy",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -2.495,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -2.495,
"UpperBound": -0.09,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": -0.09,
"UpperBound": 1.083,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 1.083,
"UpperBound": 5.105,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 5.105,
"UpperBound": 30.162,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "MakeAConnection",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -2.094,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -2.094,
"UpperBound": -0.032,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": -0.032,
"UpperBound": 3.395,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 3.395,
"UpperBound": 13.156,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 13.156,
"UpperBound": 67.959,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "OvercomeObjections",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -0.26,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -0.26,
"UpperBound": -0.044,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": -0.044,
"UpperBound": 0.076,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 0.076,
"UpperBound": 0.585,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 0.585,
"UpperBound": 8.479,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "PresumptiveSelling",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -0.071,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -0.071,
"UpperBound": -0.006,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": -0.006,
"UpperBound": 0.047,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 0.047,
"UpperBound": 0.41,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 0.41,
"UpperBound": 20.069,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
},
{
"ModelName": "UncoverNeeds",
"Ranges": [
{
"LowerBound": null,
"UpperBound": -0.022,
"IndexScore": 0,
"ScoreDescription": "Strongly Negative"
},
{
"LowerBound": -0.022,
"UpperBound": 1.243,
"IndexScore": 4,
"ScoreDescription": "Moderately Negative"
},
{
"LowerBound": 1.243,
"UpperBound": 6.105,
"IndexScore": 5,
"ScoreDescription": "Neutral"
},
{
"LowerBound": 6.105,
"UpperBound": 13.215,
"IndexScore": 6,
"ScoreDescription": "Moderately Positive"
},
{
"LowerBound": 13.215,
"UpperBound": 42.528,
"IndexScore": 10,
"ScoreDescription": "Strongly Positive"
}
]
}
]Need more help? Contact the ElevateAI Support team.