Getting Started
Create a free account to gain immediate access to ElevateAI.
Free accounts have access to declare up to 1,000 interactions for processing per day. If you are interested in upgrading to a paid account, you may submit a request from the ElevateAI application or contact us directly at [email protected].

To enable authentication and usage tracking, an active API token associated with your account will be included in each request made to the ElevateAI API.
You are issued an API token immediately upon account creation.

To access your API token, simply navigate to the Manage Tokens Dashboard.

You're now ready to transcribe, uncover CX AI insights, summarize and more with ElevateAI!
Within the Interactions resource, there are 8 different endpoints that enable you to instantly generate and retrieve insights to elevate your applications:
In general, you will need to:
- Declare your media: Declare an Audio Interaction, Declare a Chat Interaction or Declare a Transcript
- Retrieve your results once processing is complete: Get CX AI, Get Phrase-by-Phrase Transcript, Get Punctuated Transcript, ElevateAI Generative AI API calls
- Note: With chats and transcripts, ElevateAI Generative AI API calls do not require processing to be completed
The following diagram depicts the process flow for the various source types available within the ElevateAI API.
For most use cases the calling application should utilize a multithreaded architecture to maximize throughput.
The following chart lists the available ElevateAI Endpoints. For most Generative AI endpoints there are two versions: CX and Generic. The CX endpoints have been listed here. For additional information on the Generic endpoints, please see Generic Gen AI Endpoints.
Method | Path |
|---|---|
POST | https://api.elevateai.com/v1/interactions Tutorial: Declare an audio, transcript, or chat interaction for processing |
POST | https://api.elevateai.com/v1/interactions/{interactionIdentifier}/upload Tutorial: Upload a local audio file |
GET | https://api.elevateai.com/v1/interactions/{interactionIdentifier} Tutorial: Retrieve declared parameters |
GET | https://api.elevateai.com/v1/interactions/{interactionIdentifier}/status Tutorial: Retrieve the processing status |
GET | https://api.elevateai.com/v1/interactions/{interactionIdentifier}/transcript Tutorial: Retrieve the phrase-by-phrase transcript |
GET | https://api.elevateai.com/v1/interactions/{interactionIdentifier}/transcripts/punctuated Tutorial: Retrieve the punctuated transcript |
GET | https://api.elevateai.com/v1/interactions/{interactionIdentifier}/ai Tutorial: Retrieve the CX AI results |
GET | https://api.elevateai.com/v1/interactions/{interactionIdentifier}/gen-ai/cx/summary Tutorial: Retrieve the Gen AI Summary |
GET | https://api.elevateai.com/v1/interactions/{interactionIdentifier}/gen-ai/cx/summary/details Tutorial: Retrieve the Gen AI Summary Details |
GET | https://api.elevateai.com/v1/interactions/{interactionIdentifier}/gen-ai/cx/agent/action-items Tutorial: Retrieve the Gen AI Action Items |
GET | https://api.elevateai.com/v1/interactions/{interactionIdentifier}/gen-ai/cx/agent/coaching-assistant Tutorial: Retrieve the Gen AI Agent Coaching Assistant |
GET | https://api.elevateai.com/v1/interactions/{interactionIdentifier}/gen-ai/cx/topics Tutorial: Retrieve the Gen AI Topics |
GET | https://api.elevateai.com/v1/interactions/{interactionIdentifier}/gen-ai/cx/conversation-composition Tutorial: Retrieve the Gen AI Conversation Composition |
GET | https://api.elevateai.com/v1/interactions/{interactionIdentifier}/gen-ai/cx/ask Tutorial: Retrieve the Gen AI Ask ElevateAI |
POST | https://api.elevateai.com/v1/interactions/{interactionIdentifier}/gen-ai/cx/ask Tutorial: Submit Question to Gen AI Ask ElevateAI |
DELETE | https://api.elevateai.com/v1/interactions/{interactionIdentifier} Tutorial: Delete all data |
Not a Developer?
You can process audio files and retrieve results within the ElevateAI app with no code needed.
Contact us at [email protected] to upgrade your account today!