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Reference
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Overview
Transcription Features
CX AI Features
Getting Started
ElevateAI Dashboards
Submit an Interaction
Declare an Audio Interaction
Declare a Transcript
Declare a Chat Interaction
Check the Status
Check the Processing Status
Retrieve Declared Parameters
Retrieve Results
Get Phrase-by-Phrase Transcript
Get Punctuated Transcript
Get CX AI
Delete Data
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Getting Started

Step 1: Create an Account

Create a free account to gain immediate access to ElevateAI.

Free accounts have access to declare up to 100 interactions for processing per month. If you are interested in upgrading to a paid account, you may submit a request from the ElevateAI application or contact us directly at sales@elevateai.com.



Step 2: Get Your Access Token

To enable authentication and usage tracking, an active API token associated with your account will be included in each request made to the ElevateAI API.

You are issued an API token immediately upon account creation.



To access your API token, simply navigate to the Manage Tokens Dashboard.





Step 3: Unlock the Power of ElevateAI

You're now ready transcribe and uncover CX AI insights with ElevateAI, and we can't wait to hear about the amazing applications you build!

Within the Interactions resource, there are 8 different endpoints that enable you to instantly generate and retrieve insights to elevate your applications:

Method

Path

POST

https://api.elevateai.com/v1/interactions Tutorial: Declare an audio, transcript, or chat interaction for processing

POST

https://api.elevateai.com/v1/interactions/{interactionIdentifier}/upload Tutorial: Upload a local audio file

GET

https://api.elevateai.com/v1/interactions/{interactionIdentifier} Tutorial: Retrieve declared parameters

GET

https://api.elevateai.com/v1/interactions/{interactionIdentifier}/status Tutorial: Retrieve the processing status

GET

https://api.elevateai.com/v1/interactions/{interactionIdentifier}/transcript Tutorial: Retrieve the phrase-by-phrase transcript

GET

https://api.elevateai.com/v1/interactions/{interactionIdentifier}/transcripts/punctuated Tutorial: Retrieve the punctuated transcript

GET

https://api.elevateai.com/v1/interactions/{interactionIdentifier}/ai Tutorial: Retrieve the CX AI results

DELETE

https://api.elevateai.com/v1/interactions/{interactionIdentifier} Tutorial: Delete all data

Sample Audio Files

Audio Sample 1.wav


Not a Developer?

You can process audio files and retrieve results within the ElevateAI app with no code needed.

Ready for Production?

Contact us at sales@elevateai.com to upgrade your account today!

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ElevateAI Dashboards
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TABLE OF CONTENTS
Step 1: Create an Account
Step 2: Get Your Access Token
Step 3: Unlock the Power of ElevateAI
Sample Audio Files
Not a Developer?
Ready for Production?