ElevateAI Dashboards

// // usage dashboard the usage dashboard https //app elevateai com/dashboard?metric=usage provides visibility into the total length of files processed by each available microservice the number of processing requests declared , tracked against your daily request quota dashboard data (and any exported usage reports) automatically adjust based on the selected time range current month , previous month , or last 60 days overall usage for the selected timeframe is displayed at the top of the dashboard , broken down by microservice transcription total time (to the nearest hour) of all successfully processed audio interactions elevated accuracy total time (to the nearest hour) of all successfully processed audio interactions where audiotranscriptionmode is prioritized for highaccuracy https //docs elevateai com/transcription features#zdvfx cx ai (hours) total time (to the nearest hour) of all succesfully processed audio interactions where includeairesults https //docs elevateai com/cx ai features is defined as true cx ai (words) total number of words (rounded up to the nearest 1,000 words for each interaction) of all successfully processed transcript and chat interactions beneath the usage by date graph, a table provides detailed usage for each microservice, grouped by the applicable tokens within the selected timeframe name name associated with the token, editable in the manage tokens dashboard https //docs elevateai com/tutorials/elevateai dashboards# xqwv token last 4 characters of token last request (utc) date/time (in utc) of the most recent audio docid\ pqlj1vqo7gtf0iqj1lbvn , chat docid\ id41ifx7uc0rzdlb7rbto , or transcript docid 8omp8xufyry9gab1yivul interaction declared with the token requests total number of audio , transcript , and chat interactions declared with the token transcription hours total time – represented as a fraction of hours – of all successfully processed audio interactions elevated accuracy hours total time – represented as a fraction of hours – of all successfully processed audio interactions where audiotranscriptionmode is prioritized for highaccuracy https //docs elevateai com/transcription features#zdvfx cx ai hours total time – represented as a fraction of hours – of all successfully processed audio interactions where includeairesults https //docs elevateai com/cx ai features is defined as true cx ai words total number of words – rounded up to the nearest 1,000 words for each interaction – of all successfully processed transcript or chat interaction based on the selected time period, you can export usage details to view processing length by date and token the export provides additional granularity, allowing you to track usage both in total and by date for each applicable token // // spend dashboard the spend dashboard https //app elevateai com/dashboard?metric=spend provides visibility into the total billing impact of elevateai usage and is only available for customers with a paid account dashboard data automatically adjusts based on the selected timeframe current month or previous month you can also export spend details to view billing, both overall and by microservice, for the most recent three (3) months for more information, see the elevateai invoicing policy docid\ o6bp0qg51jaz8zkuwm3ih // // active jobs dashboard the active jobs dashboard https //app elevateai com/statistics provides visibility into the total number of declared interactions by file type – audio docid\ pqlj1vqo7gtf0iqj1lbvn , chat docid\ id41ifx7uc0rzdlb7rbto , and transcript docid 8omp8xufyry9gab1yivul – along with their processing status docid\ dg0fhnxsbeeqtyd1ruqrq for the most recent 15 days note interactions with all data deleted will not appear in the active jobs count , but will still be reflected in the usage and spend dashboards // // interactions dashboard the interactions dashboard https //app elevateai com/interactions provides visibility into key parameters for every declared interaction – audio docid\ pqlj1vqo7gtf0iqj1lbvn , chat docid\ id41ifx7uc0rzdlb7rbto , or transcript docid 8omp8xufyry9gab1yivul – and allows you to immediately download available results interactions declared directly through the application (with no coding required https //docs elevateai com/tutorials/elevateai dashboards#rvou ) are also included you can tailor your view by filtering results by status sorting by time declared or processed searching for a specific interactionidentifier selecting a date range and clicking go to refresh results table element description identifier unique interactionidentifier associated with request language primary language of the file, will be en us for north american english en for international english es 419 for north american spanish pt br for brazillian portuguese type type of interaction, will be audio , chat , or transcript status processing status https //docs elevateai com/tutorials/check the processing status#c4rgf of an interaction declared (utc) date/time – represented in utc https //en wikipedia org/wiki/coordinated universal time – when the audio docid\ pqlj1vqo7gtf0iqj1lbvn , chat docid\ id41ifx7uc0rzdlb7rbto , or transcription docid 8omp8xufyry9gab1yivul interaction was successfully declared, or the date/time the audio docid\ pqlj1vqo7gtf0iqj1lbvn interaction was successfully uploaded to the no code dashboard https //app elevateai com/upload processed (utc) if applicable, date/time – represented in utc https //en wikipedia org/wiki/coordinated universal time – when the interaction was successfully processed and applicable results available to to be retrieved error as applicable, additional details are available to assist in troubleshooting https //docs elevateai com/#qofti action click icon to automatically download results download ai if applicable, json containing detailed cx ai output https //docs elevateai com/tutorials/get cx ai#s9opd download text transcript if applicable, text file where each line represents a sentencesegment object from the punctuated transcript docid\ etigrcbkicbunyr5t0ryg download text transcript no speaker info if applicable, text file – without speaker labels – where each line represents the start and stop time (in milliseconds) of the phrase along with the series of words spoken without pauses download json transcript if applicable, json containing the phrase by phrase transcript docid\ lb05bq 53xeiiwv5lxi9k looking for more information? you can request additional details on declared parameters docid\ m4rtu1uf1ii3knqymogvw directly from the api – for example, whether an audio file was processed using highspeed or highaccuracy , along with detailed processing status docid\ dg0fhnxsbeeqtyd1ruqrq if you have questions, reach out to the elevateai support team https //docs elevateai com/#4zatw note interactions with all data deleted will not appear in the active jobs count , but will still be reflected in the usage and spend dashboards // // no code dashboard the no code dashboard docid\ ozqmg2tqpcybjjddhbrou lets you upload an audio file – or choose from a sample audio file docid\ loeg4aspkvgo6dvjs4st0 – for transcription and/or cx ai analysis results are generated and made available for immediate download to begin, click the blue blue upload button upload button to open the upload audio interaction widget the upload audio interaction widget allows you to declare any valid audio file https //docs elevateai com/#yuz5g for transcription define key parameters for cx ai analysis language primary language of the audio file, will be en us for north american english en for international english es 419 for north american spanish transcription mode desired transcription prioritization, will be highspeed or highaccuracy https //docs elevateai com/transcription features#zdvfx include ai results check to include results across cx ai features docid\ zatcqmnsvapzs9wwkgecn note transcription requests where audio transcription mode is set to highaccuracy https //docs elevateai com/transcription features#zdvfx and/or includeairesults https //docs elevateai com/tutorials/declare an audio interaction#u qcs is set to true may incur additional fees for more details, see the elevateai invoicing policy docid\ o6bp0qg51jaz8zkuwm3ih still have questions? contact the elevateai sales & partnerships team https //docs elevateai com/#4zatw once the upload audio interaction widget shows that the upload is complete, you can either select another interaction for processing, or close the widget the new interaction(s) will appear at the top of the results table pro tip refresh the page to view the latest status docid\ dg0fhnxsbeeqtyd1ruqrq you can tailor the results table by filtering by status docid\ dg0fhnxsbeeqtyd1ruqrq sorting by time declared/processed searching for a specific interactionidentifier selecting a date range and clicking go the table format mirrors the interactions dashboard, https //docs elevateai com/tutorials/elevateai dashboards#41su6 but only displays interactions declared directly through the no code dashboard https //docs elevateai com/tutorials/elevateai dashboards#rvou // // token management docid\ yhuxewo7 lksriquyt zh need more help? contact the elevateai support team mailto\ support\@elevateai com