ElevateAI Dashboards

// // usage the usage dashboard usage dashboard provides key insights into the total length of files processed for each available microservice, as well as total processing requests declared towards your monthly request quota https //docs elevateai com/#iwwly all data within the dashboard and usage export is adjusted based on whether "current month," "previous month," or "last 60 days" is selected overall usage within the selected timeframe is represented at the top of the dashboard for each microservice transcription total time (to the nearest hour) of all successfully processed audio interactions elevated accuracy total time (to the nearest hour) of all successfully processed audio interactions where audiotranscriptionmode is prioritized for highaccuracy https //docs elevateai com/transcription features#zdvfx cx ai (hours) total time (to the nearest hour) of all succesfully processed audio interactions where includeairesults https //docs elevateai com/cx ai features is defined as true cx ai (words) total number of words (rounded up to the nearest 1,000 words for each interaction) of all successfully processed transcript and chat interactions directly under the usage by date graph is a table containing usage within the selected timeframe for each microservice associated with each applicable token name name associated with the token, editable in the manage tokens https //docs elevateai com/tutorials/elevateai dashboards# xqwv dashboard token last 4 characters of token last request (utc) date/time (in utc) of the most recent audio https //docs elevateai com/tutorials/declare an audio interaction , transcript https //docs elevateai com/tutorials/declare a transcript , or chat https //docs elevateai com/tutorials/declare a chat interaction interaction declared with the token requests total number of audio , transcript , and chat interactions declared with the token transcription hours total time (represented as a fraction of hours) of all successfully processed audio interactions elevated accuracy hours total time (represented as a fraction of hours) of all successfully processed audio interactions where audiotranscriptionmode is prioritized for highaccuracy https //docs elevateai com/transcription features#zdvfx cx ai hours total time (represented as a fraction of hours) of all successfully processed audio interactions where includeairesults https //docs elevateai com/cx ai features is defined as true cx ai words total number of words (rounded up to the nearest 1,000 words for each interaction) of all successfully processed transcript or chat interaction based on the selected time period, you can export usage details to track specific processing length by date and token used the export provides additional granularity when assessing and tracking usage both overall and by date for each applicable token // // spend the spend dashboard https //app elevateai com/dashboard?metric=spend provides key insights into the total billing impact of elevateai usage and is only available for customers with a paid account all data within the dashboard adjusted dependent whether "current month" or "previous month" is selected you can export usage details to see billing, overall and for each microservice, for the most recent 3 months see the elevateai invoicing policy invoicing policy for additional information // // active jobs the active jobs dashboard active jobs dashboard provides key insights into the total number of declared interactions , by file type ( audio , chat , transcript ) and status https //docs elevateai com/tutorials/check the processing status#c4rgf for the most recent 15 days note interactions for which all data has been deleted https //docs elevateai com/tutorials/delete data will not appear within the active jobs count, but are still included in calculations impacting usage https //docs elevateai com/tutorials/elevateai dashboards#h1qyd and spend https //docs elevateai com/tutorials/elevateai dashboards#jysvi dashboards // // interactions the interactions dashboard interactions dashboard enables you to see key parameters and immediately download available results from any audio https //docs elevateai com/tutorials/declare an audio interaction , transcript https //docs elevateai com/tutorials/declare a transcript , or chat https //docs elevateai com/tutorials/declare a chat interaction interaction declared (including those declared directly from the application with no code https //docs elevateai com/tutorials/elevateai dashboards#rvou ) you are able to filter results by status https //docs elevateai com/tutorials/check the processing status#c4rgf , sort by time declared/processed, search for a specific interactionidentifier , and/or filter results by a desired date range simply by selecting desired configurations at the top of the dashboard and pressing go table element description identifier unique interactionidentifier associated with request language primary language of the file, will be "en us" (for north american english), "en" (for international english), or "es 419" (for north american spanish) "pt br" (for brazillian portuguese) primary language of the file, will be "en us" (for north american english), "en" (for international english), or "es 419" (for north american spanish) primary language of the file, will be "en us" (for north american english), "en" (for international english), or "es 419" (for north american spanish) type type of interaction, will be "audio", "transcript", or "chat" status processing status https //docs elevateai com/tutorials/check the processing status#c4rgf of interaction declared (utc) date/time (represented in utc utc ) when the audio https //docs elevateai com/tutorials/declare an audio interaction , transcript https //docs elevateai com/tutorials/declare a transcript , or chat https //docs elevateai com/tutorials/declare a chat interaction interaction was successfully declared, or the date/time the audio interaction was successfully uploaded to the no code no code dashboard processed (utc) if applicable, date/time (represented in utc utc ) when the interaction was successfully processed and applicable results available to to be retrieved error as applicable, additional details to assist in troubleshooting troubleshooting action click icon to automatically download results download ai if applicable, json containing detailed cx ai output https //docs elevateai com/tutorials/get cx ai#s9opd download text transcript if applicable, text file where each line represents a sentencesegment object from the punctuated transcript https //docs elevateai com/tutorials/get punctuated transcript#jwy9 download text transcript no speaker info if applicable, text file (without speaker labels) where each line represents the start and stop time (in milliseconds) of the phrase along with the series of words spoken without pauses download json transcript if applicable, json containing the phrase by phrase transcript https //docs elevateai com/tutorials/get phrase by phrase transcript#w5m5e if desired, additional details on the declared parameters https //docs elevateai com/tutorials/retrieve declared parameters (including whether an audio file was processed for highspeed or highaccuracy https //docs elevateai com/transcription features#zdvfx ) and detailed processing status https //docs elevateai com/tutorials/check the processing status can be requested from the api note interactions for which all data has been deleted https //docs elevateai com/tutorials/delete data will not appear within the interactions dashboard, but will be represented in usage https //docs elevateai com/tutorials/elevateai dashboards#h1qyd and spend https //docs elevateai com/tutorials/elevateai dashboards#jysvi dashboards // // no code the no code dashboard no code dashboard enables you to upload an audio file (or leverage one of our sample audio files https //docs elevateai com/tutorials#7tflp ) for transcription and/or cx ai analysis and immediately download available results to begin, simply click the blue blue upload button upload button to open the upload audio interaction widget the upload audio interaction widget enables you to declare any valid https //docs elevateai com/#yuz5g audio file for transcription, as well as define key parameters for analysis language primary language of the audio file, will be "en us" (for north american english), "en" (for international english), or "es 419" (for north american spanish) transcription mode desired transcription prioritization, will be "highspeed" or " highaccuracy https //docs elevateai com/transcription features#zdvfx " include ai results check to include cx ai https //docs elevateai com/cx ai features results note transcription requests where audio transcription mode is set to highaccuracy https //docs elevateai com/transcription features#zdvfx and/or include ai results is set to true may incur additional fees see the elevateai invoicing policy invoicing policy for additional information once the upload audio interaction widget indicates that the upload is finished , you may select another interaction for processing or close the widget the interaction(s) will appear at the top of the table pro tip refresh the page to see the latest status https //docs elevateai com/tutorials/check the processing status#c4rgf you are able to filter results by status https //docs elevateai com/tutorials/check the processing status#c4rgf , sort by time declared/processed, search for a specific interactionidentifier , and/or filter results by a desired date range simply by selecting desired configurations at the top of the dashboard and pressing go the table format aligns with the interactions dashboard https //docs elevateai com/tutorials/elevateai dashboards#41su6 , and will only contain interactions declared directly from the no code dashboard // // manage tokens within the manage tokens dashboard manage tokens dashboard you are able to issue additional tokens as well as edit the name of a token, activate a token, deactivate a token, and revoke issued tokens all issued tokens must be activated prior to use to activate your token, click on the red power icon red power icon located under actions token status description issued token is created but has not been approved by elevateai for use activated token is currently usable deactivated token is not currently usable, but can be reactivated at any time revoked token cannot be used and cannot be reactivated note free accounts include access to one api token paid accounts may have up to five concurrent api tokens