Get Punctuated Transcripts

// // overview leveraging the unique interactionidentifier provided upon successfully declare an audio interaction , the punctuated transcript endpoint lets you instantly retrieve a detailed sentence by sentence transcript with precise timings , cx ai features , and speaker labels when this get get request successfully executes, an http status will be returned to indicate the request was successful, along with a json response providing detailed transcription output sample api response (truncated) { "sentencesegments" \[ { "participant" "participantone", "starttimeoffset" 1410, "endtimeoffset" 3210, "phrase" "thank you for calling america phone service ", "score" 0 99137425 }, { "participant" "participantone", "starttimeoffset" 3210, "endtimeoffset" 5570, "phrase" "this is adam speaking, how may i be of service ", "score" 0 99325925 }, ], "redactionsegments" \[ { "starttimeoffset" 24650, "endtimeoffset" 27530, "result" "cvv", "score" 0 }, ] } if an error occurs when requesting to declare the interaction, a standard http status will be retuned to indicate the request was unsuccessful, along with a json response containing additional details to assist with troubleshooting // // request parameters & code examples { "tab" "examples", "url" "https //api elevateai com/v1/interactions/{interactionidentifier}/transcripts/punctuated", "name" "retrieve a punctuated transcript", "method" "get", "request" { "pathparameters" \[ { "kind" "required", "name" "interactionidentifier", "type" "string", "description" "interactionidentifier (guid) returned upon successfully declaring the interaction" } ], "queryparameters" \[], "headerparameters" \[ { "kind" "required", "name" "x api token", "type" "string", "description" "valid api key associated with your account for authentication and usage tracking" }, { "kind" "optional", "name" "accept encoding", "type" "string", "description" "recommended for bandwidth optimization, will be 'gzip, deflate, br'" } ], "bodydataparameters" \[], "formdataparameters" \[] }, "results" { "languages" \[ { "id" "wov v6skqlwseavef84vd", "code" "{\n\t\\"sentencesegments\\" \[{\n\t\t\\"participant\\" \\"string\\",\n\t\t\\"starttimeoffset\\" \\"number\\",\n\t\t\\"endtimeoffset\\" \\"number\\",\n\t\t\\"phrase\\" \\"string\\",\n\t\t\\"score\\" \\"number\\"\n\t}],\n\t\\"redactionsegments\\" \[{\n\t\t\\"starttimeoffset\\" \\"number\\",\n\t\t\\"endtimeoffset\\" \\"number\\",\n\t\t\\"result\\" \\"string\\",\n\t\t\\"score\\" \\"number\\"\n\t}]\n}", "language" "200", "customlabel" "" }, { "id" "ug7elqbvg6nz1glvftnze", "code" "{\n \\"statuscode\\" httpstatuscode\n}", "language" "204", "customlabel" "" }, { "id" "ypthsxrc k8r4z ys8dyf", "code" "{\n \\"errormessage\\" \\"string\\"\n}", "language" "401", "customlabel" "" }, { "id" "cnnwssw8rcabnp3vrvm75", "code" "{\r\n \\"errormessage\\" \\"string\\"\r\n}", "language" "404", "customlabel" "" } ], "selectedlanguageid" "ug7elqbvg6nz1glvftnze" }, "examples" { "languages" \[ { "id" "mvypojsomedfbiykydzmk", "code" "curl location g request get 'https //api elevateai com/v1/interactions/{interctionidentifier}/transcripts/punctuated' \\\\\n header 'x api token {your api token}' \\\\\n header 'content type application/json' \\\\\n header 'accept encoding gzip, deflate, br'", "language" "curl", "customlabel" "" }, { "id" "yv chbnqxb5bvb1s8bran", "code" "var request = require('request');\nvar options = {\n 'method' 'get',\n 'url' 'https //api elevateai com/v1/interactions/{interctionidentifier}/transcripts/punctuated',\n 'headers' {\n 'x api token' '{your api token}',\n 'content type' 'application/json',\n 'accept encoding' 'gzip, deflate, br'\n }\n};\nrequest(options, function (error, response) {\n if (error) throw new error(error);\n console log(response body);\n});\n", "language" "nodejs", "customlabel" "" }, { "id" "xogqasie93pggzimhomxf", "code" "var myheaders = new headers();\nmyheaders append(\\"x api token\\", \\"{your api token}\\");\nmyheaders append(\\"content type\\", \\"application/json\\");\nmyheaders append(\\"accept encoding\\", \\"gzip, deflate, br\\");\n\nvar requestoptions = {\n method 'get',\n headers myheaders,\n redirect 'follow'\n};\n\nfetch(\\"https //api elevateai com/v1/interactions/{interctionidentifier}/transcripts/punctuated\\", requestoptions)\n then(response => response text())\n then(result => console log(result))\n catch(error => console log('error', error));", "language" "javascript", "customlabel" "" }, { "id" "slhowhviy8rm3cgzizyop", "code" "import http client\nimport json\n\nconn = http client httpsconnection(\\"api elevateai com\\")\npayload = ''\nheaders = {\n 'x api token' '{your api token}',\n 'content type' 'application/json',\n 'accept encoding' 'gzip, deflate, br'\n}\nconn request(\\"get\\", \\"/v1/interactions/{interctionidentifier}/transcripts/punctuated\\", payload, headers)\nres = conn getresponse()\ndata = res read()\nprint(data decode(\\"utf 8\\"))", "language" "python", "customlabel" "" }, { "id" "mwbl7qxk3ml nottihixq", "code" "require \\"uri\\"\nrequire \\"json\\"\nrequire \\"net/http\"\n\nurl = uri(\\"https //api elevateai com/v1/interactions/{interctionidentifier}/transcripts/punctuated\\")\n\nhttps = net http new(url host, url port)\nhttps use ssl = true\n\nrequest = net http get new(url)\nrequest\[\\"x api token\\"] = \\"{your api token}\\"\nrequest\[\\"content type\\"] = \\"application/json\\"\nrequest\[\\"accept encoding\\"] = \\"gzip, deflate, br\\"\n\nresponse = https request(request)\nputs response read body\n", "language" "ruby", "customlabel" "" }, { "id" "fayd9qeajkdhufwarb0g0", "code" "var client = new restclient(\\"https //api elevateai com/v1/interactions/{interctionidentifier}/transcripts/punctuated\\");\r\nclient timeout = 1;\r\nvar request = new restrequest(method get);\r\nrequest addheader(\\"x api token\\", \\"{your api token}\\");\r\nrequest addheader(\\"content type\\", \\"application/json\\");\r\nrequest addheader(\\"accept encoding\\", \\"gzip, deflate, br\\");\r\nirestresponse response = client execute(request);\r\nconsole writeline(response content);", "language" "csharp", "customlabel" "" }, { "id" "yh0ejy8yazogvvyk8gysd", "code" "\<?php\r\n\r\n$curl = curl init();\r\n\r\ncurl setopt array($curl, array(\r\n curlopt url => 'https //api elevateai com/v1/interactions/%7binterctionidentifier%7d/transcripts/punctuated',\r\n curlopt returntransfer => true,\r\n curlopt encoding => '',\r\n curlopt maxredirs => 10,\r\n curlopt timeout => 0,\r\n curlopt followlocation => true,\r\n curlopt http version => curl http version 1 1,\r\n curlopt customrequest => 'get',\r\n curlopt httpheader => array(\r\n 'x api token {your api token}',\r\n 'content type application/json',\r\n 'accept encoding gzip, deflate, br'\r\n ),\r\n));\r\n\r\n$response = curl exec($curl);\r\n\r\ncurl close($curl);\r\necho $response;\r\n", "language" "php", "customlabel" "" } ], "selectedlanguageid" "fayd9qeajkdhufwarb0g0" }, "description" "get a transcript by its id", "currentnewparameter" { "label" "header parameter", "value" "headerparameters" } } // // response schema schema element type description sentencesegments array of objects ordered list of each sentence spoken, excluding redacted phrases sentencesegments/ participant string speaker associated with sentence, will be either participantone or participanttwo sentencesegments/ starttimeoffset number start time of sentence, in milliseconds sentencesegments/ endtimeoffset number end time of sentence, in milliseconds sentencesegments/ phrase string punctuated sentence, with any redacted segments , represented by "# # # #" sentencesegments/ score float confidence score redactionsegments array of objects list of details associated with each redacted segment redactionsegments/ starttimeoffset number start time of redacted phrase, in milliseconds redactionsegments/ endtimeoffset number end time of redacted phrase, in milliseconds redactionsegments/ result string reason for redaction, will be cvv , credit card , or social security redactionsegments/ score float confidence score need more help? contact the elevateai support team